The Evnao platform
Answer the question. Understand the customer. Take care of what comes next. Explore the pieces that make it happen.
See Evnao in actionWebsite · Support team
A closer look at the tools behind your customer relationships.
Keep website, email, and connected social conversations in one inbox for your team.
Explore one live inboxAdd your FAQs, documents, and website pages. Evnao searches your published answers and ready sources when preparing replies.
Explore grounded answersSet tone, escalation rules, response limits, and business-specific Q&A from the dashboard.
Explore ai you controlAgents can take over, add internal notes, assign owners, change priority, and reply through the original channel.
Explore human handoffOperational metrics are calculated from your tickets and messages, with explicit empty states instead of demo numbers.
Explore live analyticsRole checks, encrypted provider secrets, signed webhooks, audit events, and plan-based retention protect customer data.
Explore workspace controlKeep each customer’s conversations, owner, follow-ups, and appointments together.
Explore customer crmCapture buying intent from the inbox or customer record, qualify it, and move real opportunities through workspace stages.
Explore leads and pipelineSchedule customer-linked appointments, record review requests, and keep private feedback separate from public reviews.
Explore bookings, reviews, and feedbackManage abandoned inquiries, stale leads, missed follow-ups, buying intent, and interrupted payments without fake recovered revenue.
Explore recoverFollow a customer question from your website through approved knowledge, a helpful reply, and human takeover.